Privacy Policy | Renesis Essential Parts

At “RENESIS ESSENTIAL PARTS, S.C.P.”, hereinafter referred to as "The company", we work to ensure privacy in the processing of your personal data. We have updated our Privacy Policy to clearly inform how we collect, use, and safeguard the data of individuals who contact us:

Data Controller

The data subject who provides "The company" with personal data through our website or other means (for example, social networks) is informed that the processing of their data is carried out by:

- “RENESIS ESSENTIAL PARTS, S.C.P.”
- VAT No. J66417437
- Registered address: C/ Passeig del Ferrocarril, 339, Castelldefels
- Telephone: 628 75 00 54
- Email: agj@renesisessentialparts.com

Data Protection Officer

We also inform you that we have a Data Protection Officer (DPO) who ensures compliance with data protection regulations. The contact details of our DPO are:

Email: agj@renesisessentialparts.com

Purposes of data processing

At "The company", data is processed for the following purposes, depending on the reason why it was provided to us:

To contact the sender of the information, respond to their request, inquiry or query, and follow up afterwards.
To manage, if applicable, the contracting of services requested by the USER, invoicing and payment.
To manage, if applicable, the purchase of products, either in person at our Center or online.
To manage, if applicable, registration on the website as Users and assignment of Logins.
To manage the Newsletter database for sending commercial communications and corporate information of interest.

Data retention period

Data for managing the relationship with the customer and invoicing and payment for services or products will be kept as long as the service is active. Once this relationship has ended, data may be retained for the period required by applicable law and until any potential liabilities derived from the service expire.
Data for managing inquiries and requests will be kept for as long as necessary to respond, with a maximum period of one year, or while the relationship or mutual interest persists, including for statistical and historical purposes.
In the absence of specific deadlines, while the relationship between the Center and the client persists.
Data for sending commercial communications and developing commercial profiles of our products or services will be kept indefinitely until you inform us of your desire to unsubscribe.

Legal basis for data processing

The legal basis for processing your data for the above purposes is the execution of the corresponding service provision or product sale or service contract.
Data will be retained as long as there is mutual interest by the parties, whether due to the validity of the service or contract or sale, or consent.
The provision of unequivocal consent.

However, we remind you that you have the right to object to this processing of your data, which you may do through any of the means described in this Policy.

Communication of your data

The data will be communicated to the following entities:

To our collaborators and suppliers necessary for the execution of the requested service (Software provider, Web, shipping carriers in e-commerce orders).
To our usual collaborators when the request concerns services we do not provide directly, but recommend due to their experience and professionalism, if applicable.
In relation to subcontracting, whether to implement security measures or ensure the availability and integrity of the information we safeguard, software and web management is subcontracted to trusted companies.
To financial entities through which payment processing is managed.
To competent public administrations, in cases provided for by law and for the purposes defined therein.

Your rights

All persons who provide us with their data have the following rights:

Clients may exercise their right of access, rectification, objection or erasure at the address listed in the layered information (at the establishment, by email, or at the address at the beginning of this document), as well as through our website. We also inform the affected parties that they have the right to request the portability of their data, where applicable, the restriction of processing when the purpose no longer exists, or to object to specific processing.
The applicant must properly verify their identity by providing a copy of their valid ID.
The data subject or affected person has the right to withdraw their consent at any time.
Finally, the customer or affected user has the right to contact the Data Protection Agency or another competent supervisory authority, which handles any matter related to the application of data protection regulations, and where the user may file a complaint or defend their interests, if they deem it appropriate. The website is www.aepd.es.

International Data Transfers

Your data will not be transferred outside the European Union. If such a transfer becomes necessary, your express consent will be requested.

Third-party data

If you provide data of third parties, you assume the responsibility to inform them beforehand of all provisions of Article 14 of the General Data Protection Regulation under the conditions set out in said provision.

Updating your data

If any of your data changes or you detect an error, please notify us so we can correct it, in order to keep the data up to date.